For Vendors:

General Cancellation Policy:

Policy Updates:

  • ShaadiLuv reserves the right to modify the cancellation policy at any time without Prior notice. Any updates to the policy will be posted on the ShaadiLuv website.

Contacting Support:

  • Customers and vendors can reach out to ShaadiLuv’s customer support team for any cancellation-related queries or assistance. Our team will be available to guide you through the process and address your concerns.

1. Subscription Fees:

  • Vendors who wish to list their services on ShaadiLuv are required to pay subscription fees as per the chosen subscription plan.
  • Subscription fees are non-refundable, and no refunds will be issued for the remaining duration of the subscription in case of cancellation.

2. Advertising Fees:

  • Vendors availing advertising services on ShaadiLuv are required to pay advertising fees for the chosen advertising plan.
  • Advertising fees are non-refundable, and no refunds will be issued for the remaining advertising period in case of cancellation.

Modification or Termination of Subscription:

  • Vendors can modify or terminate their subscription at any time, but no refunds will be provided for the remaining duration of the subscription.

No Refunds for Completed Services:

  • For vendors who offer services through ShaadiLuv and have already provided services to customers through our platform, no refunds will be issued for completed services.

For Customers:

1. Booking Amount for Vendors:

  • When a customer decides to book a vendor for their event through Shaadi Luv, a booking amount is required to secure the vendor’s services for the specified date and time.
  • The booking amount is not an additional charge; it will be deducted from the total amount due to the vendor for their services.

2. No Refunds for Booking Amount:

  • Once the customer has paid the booking amount to secure the vendor’s services, there will be no refunds provided for the booking amount under any circumstances.

3. Adjustment of Booking Amount:

  • If the customer chooses to proceed with the vendor’s services, the booking amount will be adjusted against the total payment due to the vendor for their services.

Please carefully review and understand the cancellation policy before booking vendors or subscribing to services on ShaadiLuv. If you have any questions or need further clarification, do not hesitate to contact our support team.